Personal or Mental Health Information
Because this site has mental health themes, users may be inspired to post or send personal information. Some will acquire mental health services from staff. We cannot be responsible for the viewing of any personal information you post publically.
The information we collect
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or post a comment, basically like just about every other site on the planet.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or optional information such as phone number. You may, however, visit our site anonymously (duh, like you probably are now).
What we use your information for
Any of the information we collect from you may be used in one of the following ways:
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. We absolutely will not shower you with too many emails. That's disgusting.Note: We include unsubscribe instructions at the bottom of each email.
How we protect your information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
We are audited regularly by Trustwave as required by our bank. PsychInnovations does not even see your credit card info unless you place an order with us through some means other than our store, such as by phone, or if you drop your credit card on the floor.
Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow this) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. It's commonplace, and isn't creepy. The information is very limited.
How and when we disclose information to outside parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. What we're talking about here is, for example, a link to another site with information, services, or products. We want to know of any problems with them, and will take appropriate action.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As required by the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging in and editing their profile.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last modified on 4/24/2011
PO Box 439030
San Ysidro, CA 92143
(But then we added some cheeky comments. Don't blame them; it's our editorial policy.)